Job Title: Interim General Manager, Property (Non-Letting)- Facilities & Property Management

Place of Work: Mayfair

Pay: £400-£450 per day

Job Summary:

Providing property management oversight to two exclusive Mayfair apartment buildings. Responsible for the assets and the care of the assets. Effectively manage and maintain the properties for the benefit of landlord, lessee, licensee, tenants and occupants, both residential and commercial. Manage service charge budgets with the Property Manager and any directly employed personnel and sub-contractors of MPM to protect the asset value and deliver an exceptional service to the landlord and any occupant. Oversee works projects in conjunction with the associated project related team. Provide a strong, intuitive and results driven management. Deliver excellent service standards, ensuring customer satisfaction. Deliver operational performance in line with the SLA's associated group companies.

Main Duties:

• Drive the property management of the building; complying with policies, procedures and standards.
• Deliver a sustained building services experience: 'the client experience'.
• Review and challenge standards across the building. Identify gaps in service/property management and seek to address them.
• Protect and maintain asset value across the properties.
• Complying with all company policies, procedures and standards and associated legislation and legal requirements.
• Ensure each department has a contemporary Operations Manual and a set of policies and procedures which are updated and checked regularly.
• Identify gaps in service or financial performance and take steps to correct.
• Carry out regular inspections of 55 & 60PL to ensure the building, utilities and décor are to the expected five-star standard.
• Reinforce policy and regulations in compliance with HSE and other statutory bodies.
• Maintain and deliver Health & Safety standards. for the running costs and expenses associated with the properties.
• Manage tendering and supplier reviews.

Personal Specification

Excellent written and verbal communication skills

Ability to prioritise workload

Effective leadership skills

Ability to lead, motivate and manage a team

Exceptional customer service skills

Self-starter, able to work autonomously

Experience in HR functions such as recruitment, grievances and disciplinary procedures Desirable

Previous experience in luxury establishments or serviced apartments in a similar role

Experience with budgets and forecasting

Please apply to be considered.

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