Quality and Safety Assurance Manager

  • Location


  • Sector:

    Construction and Development, Technical Services

  • Job type:


  • Salary:

    £70000 - £90000 per annum

  • Contact:

    Sam Lee

  • Contact email:


  • Job ref:


  • Published:

    almost 2 years ago

  • Expiry date:


  • Startdate:


  • Consultant:





A world class Property Developer with a track record of developing and operating hundreds of Data Centre's globally, backed by a major investment management firm is recruiting a Quality & Safety Assurance Manager, responsible for championing a robust, effective and innovative Quality Control and Safety Assurance system across the projects and operations environments to ensure that the Company complies with and operates to the very highest international standards.

He/she has responsibility for developing operational processes and ensuring that appropriate quality assurance and management systems are in place, leading on ISO accreditation and subsequently ensuring audits are completed to ensure that the Company's operations and services are fit for purpose/best in class and meet customer's expectations.

Core responsibilities of the role will include;

  • Providing leadership to develop, instil and promote a culture of quality and safety assurance across the Company
  • Developing a quality and safety strategy, including authoring policies and operational processes and, thereafter, implementing, managing and auditing quality systems, processes and procedures
  • Acting as the focal point during internal and 3rd party verifying body audits and ensures that any findings are closed out
  • Leading on quality training and awareness
  • Supporting the achievement of new industry accreditations and ensures that existing accreditations are retained
  • Establishing an internal Quality Internal Audit regime and schedule and executing same. Thereafter agreeing resulting corrective action plans and ensuring their close out
  • Monitoring and incorporating changes to quality compliance into project design and documentation
  • Providing input on quality strategies, goals, objectives and related metrics to ensure alignment with the Company's vision/strategy
  • Providing quality assurance support and advice to departments
  • Driving continuous improvement from a quality perspective
  • Leading the development of ISO9001, ISO14001, OHSAS18001, ISO27001 and other applicable internationally recognised certification standards, including system implementation, procedural effectiveness, revision control and internal and supplier auditing
  • Building relationships with stakeholders to establish best practice methodologies and techniques to drive enhanced performance and improve quality
  • Promoting Quality within the company, ensuring that all employees and contractors are made aware of the QMS and the specifics as relevant to their role and their responsibility in its operation
  • Providing training, tools and techniques to enable others to achieve quality where necessary
  • Systematically performing quality audits and surveillance activities in accordance with the company reference system and contract and regulatory requirements
  • Driving the use of the quality tools in facilitating Root Cause Analysis and project lessons learnt.

Knowledge and skills required;

  • Experience of proactively managing/implementing ISO certification, including the roll out of associated business/information/quality management systems
  • Excellent knowledge of ISO9001:2015, ISO14001:2015, OHSAS18001 and ISO27001:2013
  • Excellent problem-solving skills supported by experience of coordinating controlled testing
  • Ability to lead and motivate through periods of change
  • Maintenance of corporate customer-facing processes to ITIL standards
  • Fully conversant with GDPR and related risks
  • Influencer with gravitas to gain senior management buy-in
  • Analytical and problem-solving skills
  • An advocate of Quality, Continuous Improvement and industry recognised Best Practices
  • Excellent organisational, verbal and written communication skills
  • Good presentational skills - The post holder must be capable presenting and justifying quality recommendations to senior management to ensure buy-in
  • Excellent IT skills.

Qualifications and experience required;

  • At least 5 years Quality & Safety Assurance management experience in the project/operations environment essential
  • Experience/understanding of data centre operations desirable
  • Experience of QA/QC in the aviation/aerospace or defence industries essential
  • Qualified to Degree or HND level highly desirable
  • NEBOSH certificate desirable
  • Chartered or professional qualification status desirable
  • Experience of managing Quality across multiple sites/projects
  • Qualified Lead Auditor ISO9001/ISO14001/ISO18001/ISO27001 desirable
  • Project Management qualification and/or PRINCE 2 (Practitioner)
  • A good understanding of ITIL v3 or foundation qualification desirable
  • Experience in supplier quality management and continuous improvement in a service environment, including a detailed understanding of process control techniques and extensive experience of performing supplier quality audits essential
  • Experience of managing customer quality expectations with regards to feedback mechanisms and support
  • Requirement for some international travel.

For a confidential discussion about this opportunity and to learn more about the firm's rapid growth and expansion, please apply online or call Sam Lee on 07494 368 471.

Transparency Notice to Prospective Candidates

We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. At Capstone Property Recruitment Ltd we respect your Privacy details all of which are set out in our Privacy Policy on our website at www.capstone-recruitment.com .If you don't want to be contacted by us about potential positions that may be of interest to you in the future, then please email our Data Protection Officer at dpo@capstone-recruitment.com