Critical Systems Package Manager

  • Location

    London, England

  • Sector:

    Construction and Development, Technical Services

  • Job type:


  • Salary:

    Up to £60000.00 per annum

  • Contact:

    Sam Lee

  • Contact email:

  • Job ref:


  • Published:

    12 months ago

  • Duration:

    18 Months

  • Expiry date:


  • Startdate:


  • Consultant:


Critical Systems Package Manager

Location: London with Remote Working

Contract type: 24 Month Fixed-Term

Salary: up to £60,000 per annum + package

Reports to: Construction Director

Working in partnership with the most prestigious client-side organisation, we are looking to recruit an exceptional Critical Systems Package Manager will provide programme-wide package management for the low voltage, critical systems within the Reservicing Programme, from design and procurement to installation/construction, commissioning and hand back. The post-holder will be required to take ownership and manage the delivery of discreet critical systems packages and provide technical support and a key interface with the Project Managers who require these systems to be delivered as part of their wider scope of works. This comprises, but is not limited to, both permanent and temporary critical systems such as the fire alarms, PAVA, BMS, TV, Wifi, leak detection, lift monitoring and control and Home Office and client IT systems, all whilst the Palace remains occupied and maintains business as usual. To keep the palace operational throughout, this may require a number of temporary solutions, with old systems running in parallel with new systems, before they are successfully transferred.

The Package Manager will report to the Construction Director and work closely with the Design Director, Package Manager, BPR Operations Team, Property Section representatives and Historic England to ensure the integrity of the historic fabric of this Grade I listed building is maintained throughout the works.


Technical Services

  • To lead on the delivery of both temporary and permanent critical systems packages as part of the Buckingham Palace Reservicing Programme, from design and procurement to installation/construction, commissioning and hand back. Packages will comprise of low voltage/critical systems including, but not limited to:
    • The design, procurement, installation, testing and commissioning of the temporary (construction phase) and permanent fire alarm and PAVA system.
    • The design, installation and/or alteration of the Home Office security systems infrastructure (ITB). The post-holder will be the first point of contact for the Home Office on programme wide installations/alterations and work closely with client.
    • The design, installation and/or alteration of any IT systems (ITA). The post-holder will be the first point of contact for IT on programme wide installations/alterations.
    • The design, coordination and installation of TV and Wi-Fi networks points across the programme. This will require close liaison with IT and Property Services and the Master's Department.
    • The design, procurement and installation, testing and commissioning of the Disabled Refuge system.
    • The design, procurement and installation, testing and commissioning of the leak detection system.

People Management

  • To work within the Reservicing Programme matrix structure to ensure control of critical systems packages by collaborating with the other Project Managers, Controls, Commercia land Design teams.

Package Management

  • To develop strong, positive relationships with contractors and consultants, to ensure packages are delivered on time and to budget. This will require regular reporting and occasional attendance at package specific meetings to report on progress.
  • To delivery packages across the programme, through all construction stages of the RIBA Plan of Work. This will include but not be limited to:
    • Design - co-ordination and management of the evolution of the design, ensuring that stakeholders are appropriately consulted, and that the Stage 4 design is validated through discovery and development of the CDP elements such that the design is available for construction.
    • Control - adherence to controls procedures and reporting requirements as specified in the PMO Target Operating Model (TOM) and Controls manual.
    • Commercial/contract management - work collaboratively with the Commercial Package Manager to ensure all contracts are tendered, executed and administered effectively.
    • Construction - appropriate supervision and management of contractors and consultants to ensure compliance with current legislation, regulation and Reservicing Programme requirements.
    • Commissioning and handover - work collaboratively with Property Services and other key stakeholders to support the commissioning, snagging and handover process to transition assets and space successfully into use on a right first time basis.

Compliance and Risk Management

  • To ensure contractors, including sub-contractors, implement industry leading H&S best practice and standards and comply with their requirements under CDM regulations.
  • To liaise closely with Property Section, Westminster City Council (WCC) and Historic England (HE) in the protection of the historic building fabric, ensuring that all works are delivered in accordance with WCC/HE guidance and requirements and seeking relevant approvals, as necessary.
  • To ensure that all relevant statutory compliance and legislative requirements are met; that associated policies and procedures (internal and external) are known and adhered to; and those consultants and contractors are competent; to ensure that corrective measures are taken when necessary to address any issues of non-compliance.

Financial, Contract and Systems Management

  • To manage and/or support the Project Managers in managing package related activities in line with the agreed budget and in accordance with procedures, regularly reporting on each package's expenditure profile and cashflow, to ensure the package budget remains on track and any variances can be addressed in a timely manner.
  • To ensure that packages are scoped, procured and managed in the most cost-effective manner in order to achieve and demonstrate excellent value for money.

Stakeholder Management

  • To work in close collaboration with the PMO team, including the Design Director, Controls Director, Construction Director, Commercial Team, Project Managers, the Health & Safety Manager(s) and the Logistics Manager, to ensure packages remain on programme and budget and are coordinated alongside concurrent projects.

Person Specification

  • Ideally educated to degree level with a relevant professional qualification (Building Services Electrical Engineer/Low Current Engineer) and significant experience within the property / construction sector.
  • First-rate package/project management skills. Able to manage a varied portfolio of work, tight programmes, adapt to changing circumstances and prioritise work/resources.
  • Strong appreciation of the importance of H&S leadership, together with relevant training (asbestos, CDM, LOLER, etc) and appropriate level of CSCS card.
  • Demonstrable experience in relation to statutory compliance and risk management.
  • Proven experience to deliver a portfolio of packages, with detailed programme management of works in an occupied and live environment.
  • Adept at managing complex stakeholder relationships, with a diplomatic and collaborative approach, natural interpersonal skills and the ability to influence at all levels.
  • The ability to work collaboratively with colleagues across functional and geographical boundaries, where flexibility and a 'can do' approach to teamwork is essential.
  • Proven experience of budget management, cost control and contract management, ideally gained within a value for money environment.
  • Ability to build relationships quickly and promote a positive working environment.
  • experience of budget management, cost control and contract management, ideally gained within a value for money environment.

If you are interested in the role, and fit the above criteria, please get in touch with Sam Lee on email: or via phone 020 3757 5000.

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